The second annual State of Small Business: Industry Pulse offers a fresh look at how business owners are managing growth, accessing capital, and adopting new technologies, including AI, in a fast-changing environment.
Chicago — May 18, 2026 — SmartBiz BankⓇ has announced the release of its State of Small Business: 2026 Industry Pulse, offering a detailed look at the challenges, opportunities, and evolving priorities of small business owners across the country. The report coincides with the company’s one-year anniversary as a bank dedicated to serving small businesses.
Over the past year, SmartBizⓇ has worked closely with entrepreneurs to better understand their needs. This survey represents a milestone in that journey, capturing real-world insights from business owners navigating an increasingly complex environment.
“This year’s findings point to a business community that is both resilient and optimistic,” says Gerard Buccino, Chief Executive Officer and Chief Financial Officer. “Many small business owners report strong financial health, improved performance compared to last year, and confidence in their ability to grow over the next 12 months.”
Key findings from the report highlight a shift toward digital adoption, with many small businesses integrating AI and other technology into their operations. While these tools are creating new efficiencies and opportunities for growth, business owners also report challenges in implementation, cost, and keeping pace with change.
Additional insights from the survey explore economic pressures, hiring trends, and long-term outlooks, painting a nuanced picture of today’s small business landscape.
“The survey also shows that digital tools are becoming more central to a business's day-to-day operations,” Buccino adds. “From online banking and accounting software to AI-powered financial tools, small businesses are embracing technology to help them operate more efficiently and make smarter decisions.”
The full State of Small Business: 2026 Industry Pulse is available at https://info.smartbizbank.com/industry-pulse
SmartBiz Bank N.A. was formed in 2025 when SmartBiz Loans, a leader in small business lending, acquired Centrust Bank, known for its excellence in small business community banking. SmartBiz Bank provides a range of technology-enabled banking solutions for small businesses, including offering SBA loans nationally, personalized customer service, and a commitment to compliance and transparency that delivers an exceptional banking experience. SmartBiz is headquartered in Chicago, IL, with administrative offices in Austin, TX and San Francisco, CA. For more information, please visit smartbizbank.com.